Guest Services

Open seven days a week, our Concierge Services team is here to help you design the perfect day out.

Concierge Services

Whatever your heart desires, we’re just a call away at +1 (516) 421-4907 ext. 907

Complimentary Parking

Park with ease in our Belmont Park Garage, right at the North Entrance,
which offers complimentary parking for guests arriving by car.

Complimentary Shuttle

Our complimentary shuttle runs continuously between the Village’s South Entrance and the Elmont-UBS Arena train station for a smooth arrival and departure.
Check the “Visit” page for details.

Hands-Free Shopping

Let us take care of your bags. You’ve got shopping to do!

Simply show your Hands-Free Shopping form when you pay in the boutiques,
and we’ll handle your bags while you explore.

Give the concierge a call 30 minutes before you’re ready to head out, and your purchases will be waiting for you.

Availability is limited, so be sure to reserve your spot upon arrival
with Concierge Services.

UBS Arena Delivery

Heading to an Islanders game? No problem!

If you’ve used Hands-Free Shopping in the Village,
we’ll deliver your bags right to you at UBS Arena.

When you are ready to leave,
stop by the Isles lab customization station to pick up your bags.

Availability is limited, so be sure to reserve your spot upon arrival
with Concierge Services

Luggage Drop

Need somewhere to keep your large bags while you’re in the Village?

With our complimentary luggage storage service,
we’ll take care of your all-important belongings while you browse the boutiques.